Blog

Aug 28, 2019 call centers, call centers in omaha ne

Projects to outsource to your local call center

Outsourcing projects is one of the best ways to keep your company as productive as possible without overworking your staff. Here are some projects you should outsource to one of the best call centers in Omaha NE. 

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Aug 21, 2019 copywriter, digital copywriter, omaha marketing

The importance of copywriting in digital marketing

An excellent digital copywriter can address the wants and needs of your audience and sell your services, so you don’t have to. Here are some reasons why you should join the copywriting bandwagon.

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Aug 14, 2019 copywriter, freelancer, staff

Meet Rachael Vacanti

A fan of fashion, multiple sports, entertainment, and psychology, Rachael Vacanti wasn’t sure what she wanted to do in her future.

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Aug 07, 2019 call center service, customer service mistakes

Common customer service mistakes businesses should avoid

Everyone has a favorite store or restaurant they enjoy. That store could be your to go choice because it carries your favorite snacks. You might enjoy dining at your favorite restaurants because they make the best pasta. 

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Jul 31, 2019 blind, jobs for blind visually impaired people, visually impaired

The best job opportunities for the blind

In the past, there weren’t many job opportunities for the blind or visually impaired. However, technology has grown so extensively in the past few decades that there is now a huge variety of  jobs for blind visually impaired people.

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Jul 24, 2019

Meet Empish Jeanna Thomas

From the time Empish was a small child, she has been intrigued with the written word. She spent many weekends checking out children’s books at her local library and reading the newspaper out loud to her parents. Words have always moved and compelled her.

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Jul 17, 2019 graphic design, marketing, nebraska, omaha

Whatever you do, don’t use clipart!

There’s a lot of visual noise out there these days, so many businesses trying to pull viewers in. This constant influx of marketing directed at us every day. It’s easy to forget just how important graphics can be. When it comes to a company’s branding, visual representation matters. Unfortunately, a lot of businesses choose the quick and easy way, rather than the better way. 

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Jul 10, 2019 blind, team

Meet Keith Rosson

Like many professional illustrators and designers, Keith Rosson is familiar with taking a client’s rough idea and turning it into something visually striking. He’s renowned among his client base – particularly bands, record labels, and independent publishers – for creating work that’s unique and eye-catching.

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Jun 26, 2019

How your company can benefit from phone surveys

There is nothing much more reassuring than hearing another human voice when you call a business. Research shows that 70 percent of consumers still want human interactions instead of bots. Why not try the obvious solution of hiring a call center in Omaha NE instead of sending another email survey that will get ignored?

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Jun 19, 2019

How negative customer feedback can be good for your business

Businesses often avoid negative feedback they receive because there is enough positive feedback to outweigh the bad. But, that negative feedback is an opportunity to grow in the future. When a customer is unhappy, there’s a 91 percent chance they won’t do business with a company again.

However, this doesn’t mean another customer will shy away from your products or services because of negative reviews. This is how to gracefully use negative reviews to your advantage.

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