A solid customer onboarding process introduces a new customer to your products or services. It is a time where you will begin to build a relationship and understand your customer’s expectations of your company.
After enjoying a 25-year career as a registered nurse, Heather Pfeifer now eagerly follows a new career path as a freelance writer for Outlook Business Solutions.
Social Media content calendars have become an important tool in any marketer’s toolbox. With so much news, ideas and potential content, it can become daunting to think of managing the day-to-day content on several different social media platforms.
Are you looking for ways to grow your business by providing high-quality customer care while conducting outbound sales and market research? If so, have you considered hiring a call center or training your most talented employees as agents in a virtual call center environment?
Video conferencing platforms like Zoom, Microsoft Teams and Google Hangouts are increasing in demand and popularity as more people work from home. Employers need easy and efficient ways to stay connected to their staff including those with visual impairments.
By hiring a virtual assistant to handle the routine tasks and administrative needs, you free up your time to concentrate on the things that will grow your business.
A funny thing happened on Natalie’s way to becoming a journalist/author: she stumbled into marketing and entrepreneurship.
The first rule of thumb is to be a leader first and a manager second. Some people can be effective and efficient as both, but during times of uncertainty, people need a leader.
Qualifying your leads is important. This will guarantee your sales and marketing team will be working towards the same goals.