Sep 26, 2019

The art of the thank you

One way to improve customer retention, client apperication, and positive word-of-mouth advertising is by doing this simple thing. 

Read More
Sep 18, 2019 call center service, customer care, hold message

Is your hold message working for you?

These are a few must-haves that a call center service professional suggests to keep in mind for your on-hold messaging. 

Read More
Sep 04, 2019 email marketing, importance of email marketing

The importance of email marketing for businesses

Here is why it is so important for you to know the importance of email marketing  for businesses big and small. 

Read More
Aug 28, 2019 call centers, call centers in omaha ne

Projects to outsource to your local call center

Outsourcing projects is one of the best ways to keep your company as productive as possible without overworking your staff. Here are some projects you should outsource to one of the best call centers in Omaha NE. 

Read More
Aug 21, 2019 copywriter, digital copywriter, omaha marketing

The importance of copywriting in digital marketing

An excellent digital copywriter can address the wants and needs of your audience and sell your services, so you don’t have to. Here are some reasons why you should join the copywriting bandwagon.

Read More
Aug 14, 2019 copywriter, freelancer, staff

Meet Rachael Vacanti

A fan of fashion, multiple sports, entertainment, and psychology, Rachael Vacanti wasn’t sure what she wanted to do in her future.

Read More
Aug 07, 2019 call center service, customer service mistakes

Common customer service mistakes businesses should avoid

Everyone has a favorite store or restaurant they enjoy. That store could be your to go choice because it carries your favorite snacks. You might enjoy dining at your favorite restaurants because they make the best pasta. 

Read More
Jul 31, 2019 blind, jobs for blind visually impaired people, visually impaired

The best job opportunities for the blind

In the past, there weren’t many job opportunities for the blind or visually impaired. However, technology has grown so extensively in the past few decades that there is now a huge variety of  jobs for blind visually impaired people.

Read More
Jul 24, 2019

Meet Empish Jeanna Thomas

From the time Empish was a small child, she has been intrigued with the written word. She spent many weekends checking out children’s books at her local library and reading the newspaper out loud to her parents. Words have always moved and compelled her.

Read More
Jul 17, 2019 graphic design, marketing, nebraska, omaha

Whatever you do, don’t use clipart!

There’s a lot of visual noise out there these days, so many businesses trying to pull viewers in. This constant influx of marketing directed at us every day. It’s easy to forget just how important graphics can be. When it comes to a company’s branding, visual representation matters. Unfortunately, a lot of businesses choose the quick and easy way, rather than the better way. 

Read More