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FAQs

Thank you for your interest in Outlook Business Solutions. Due to resourcing constraints we have made the difficult decision to forego additional client work at this time. We sincerely appreciate the customers we’ve been able to help and for their commitment to inclusivity. We hope to be of service again in the near future. If you are interested in learning more about Outlook Business Solutions sister companies and how they serve individuals who are blind, please contact info@outlooken.org for more information.

Why use marketing services provided by Outlook Business Solutions?

Your marketing needs are unique to your business. Outlook Business Solutions digs deep and creates strategy and tactics to help you break through your specific growth barriers.

What type of services does Outlook Business Solutions offer?

The services currently offered under our marketing subscription program include: 

  1. Project management, including collaborating with and coordinating your other external marketing vendors 
  2. Copywriting 
  3. Copyediting and proofreading 
  4. Graphic art and design 
  5. Client data management through HubSpot (Outlook Business Solutions is a HubSpot Partner agency) 
  6. Research 

Services under the subscription program do not include: website construction, social media posting and management, search engine optimization, media buying, media relations, photography or videography. Outlook Business Solutions will contract these services on your behalf, with our time being billed against your subscription; actual cost of these additional services will be passed directly to you at our cost without markup. 

If you do not sign up for a subscription package, we can coordinate or facilitate all services listed above at our flat hourly rate of $125 per hour.

How do Outlook Business Solutions professionals work with internal staff? 

Consider the Outlook Business Solutions team of independent marketing professionals an extension of your internal staff. We customize the relationship to fit your needs, running everything through our project manager assigned to you or giving your team direct access to the marketing professionals working on your project. Your bill will be based on your subscription level or project-based work and will not be influenced by how many professionals are involved.

How many marketing hours should I purchase?

The hours you need will depend on your business goals and expectations of our team. We recommend scheduling a complimentary discovery call with us before making any purchasing decisions.

Can I sign up for a marketing services package without doing a strategy package?

Yes. You can pick a subscription package that fits your needs, though we recommend scheduling a complimentary discovery call with us before you make your purchase.

If I don’t use all my hours, do they roll over to the next month?

For annual subscribers, unused hours may be rolled from one month to the next, with a 12-month expiration on unused hours.  We are unable to offer rollovers for monthly subscribers.

Can I start with a monthly subscription and then convert to an annual subscription?

Absolutely! Your annual subscription discount will be applied to the 12 months following your switch from a monthly subscription. Annual subscription discounts are not retroactive.

Can I use your marketing services without a subscription?

Yes. Our hourly open rate (no subscription) is $125 per hour for services listed.

What if I need to purchase extra hours in a month?

Your additional hours would be charged at the hourly rate for your current subscription per hour.